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The Nurse’s Role In Patient Trust

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At this time, two overlapping concerns dominate thinking in all walks of life. First, people are struggling to find ways of working or going to school safely in the face of a pandemic. Second, COVID-19's role in that crisis threatens to be a factor for an undetermined amount of time. As much as anxiety is a realistic reaction to these major challenges, the psychology of uncertainty only exacerbates the problem. That is why professional trust is a particularly critical component to health care now, more than at any time in recent memory, but not just in doctors.

Nurses have become a critical factor in a positive health experience. The revolving faces of these professionals have assumed positions as primary points-of-contact in hospitals, offices, and virtual encounters. If you are interested in a career in health, understand that no professional touches more lives than nurses do. As exemplified by those in hospital settings, nurses positively impact patient trust in health care in the following ways, such that you might consider the profession as part of your educational plans.

Patient View

The most important part of considering nursing health care careers is that in them they are front-line workers. Patients see them as the people who administer the most care at any moment. When admitted to a hospital, the patient is triaged by a nurse. A nurse hooks up the patient’s various lines. Nurses appear routinely to take vitals, draw blood, hand out medication all day and throughout the night. Then, one of these professionals the patient has grown accustomed to seeing will remove the patient's monitor lines and butterfly needles and make all discharge arrangements.

Trust Build

When a college candidate is considering additional career options, the student should realize the patient shows confidence in the skills of the nurse whether or not that patient bears the extent of knowledge and training required to fill the position. It may not matter that the face belongs to a nurse practitioner or an advanced practice registered nurse. As a consequence of the front-line relationship, patients intuitively value the competence, sincerity, and reliability that are fundamentals of trust as a concept. At the push of a call button, patients can ask questions of this medical representative who shows compassion and professionalism in extending constant care.

Institutional Leadership

For some, nursing coursework may be a means to a career that involves impacting the larger health care system. Nursing candidates who choose advanced practice concentrations can walk a path leading toward supervision and administration endpoints. In doing so, the candidate can play a role in proactively engaging with the ongoing industry changes.

Because the role of top-level administrators and executives is to see to the overall health of the hospital or local health network, they can lose sight of the human side of the system. When an administrator with a nursing background joins that team, this specialist can bring that patient perspective back into play.

The very human patient, anxious and uncertain, should be the focal point of the health care picture, after all. The role of the nurse as that of a trustworthy figure is one of the essential components of today's medical system.